We Suggest reading:
- KB00658 - Relationship between BlackBerry Enterprise Server and MAPI.
- KB00011 - Verifying Forwarding Address.
- KB00020 - No desktop address.
- KB00050 - Redirector transaction failure or Transaction error failure at service when sending an email.
- KB00073 - The service did not start due to a logon failure 1067.
- KB00075 - Services fail to start and generate error 5302 on BlackBerry Enterprise Server.
- KB00114 - Cannot open default mail folders.
- KB00115 - Forwarding attachments from the BlackBerry Wireless Handheld.
- KB00142 - Cannot send or receive email messages because a mailbox has been moved to another mailbox store on the same Microsoft Exchange Server.
- KB00166 - Decryption Error.
Relationship between BlackBerry Enterprise Server and MAPIContents [show] Products
Environment
OverviewThe BlackBerry Enterprise Server relies on the Messaging Application Programming Interface (MAPI) to facilitate communication with the Microsoft Exchange Server. The BlackBerry Enterprise Server stores the MAPI profile reference in the Microsoft Windows® profile of the BlackBerry Enterprise Server administration account. The MAPI profile initiates the remote procedure call (RPC) connection to the Exchange Server where BlackBerry device users′ mailboxes reside. For more information, see the Additional Information section. The BlackBerry Enterprise Server also uses an underlying MAPI subsystem that is included in the installation of an Exchange Server management tool. The BlackBerry Enterprise Server uses the following components of the MAPI subsystem:
Additional Information |