• BlackBerry® Connect
• BlackBerry Built-In™
• BlackBerry Desktop Software

The following table defines the synchronization software used with BlackBerry Connect.

Note: BlackBerry Desktop Manager is proprietary desktop software of RIM, and is not used with BlackBerry Connect devices.

To connect to a BlackBerry Enterprise Server,

• BlackBerry Connect users require the BlackBerry Configuration Tool and proprietary synchronization software
• BlackBerry Built-In users require the BlackBerry Built-In Desktop Manager
• BlackBerry users require BlackBerry Desktop Manager.

Synchronization Software

The required proprietary synchronization software depends on which device is being used. For example,

• Nokia users require Nokia PC Suite
  Sony Ericsson users require Sony Ericsson PC Suite
• Windows Mobile devices, such as Pocket PC, require Microsoft ActiveSync
• BlackBerry Built-In users require the device′s proprietary synchronization software, such as Siemens Mobile Phone Manager.

BlackBerry Configuration Tool Names

The BlackBerry Configuration Tool will be named differently, depending on the BlackBerry Connect device being used.

For example:

• When using a Windows Mobile device, the BlackBerry Configuration Tool is known as the ActiveSync BlackBerry Configuration Tool.
• When using a Nokia device, the BlackBerry Configuration Tool is called BlackBerry Configuration for Nokia.
• When using a Sony Ericsson device, the BlackBerry Configuration Tool is called the BlackBerry Configuration for Sony Ericsson.

Note: The version of the BlackBerry Configuration Tool must match your device type.

Synchronization through Microsoft ActiveSync

A Windows Mobile BlackBerry Connect device can only have one connection running at a time: a GPRS BlackBerry connection or an ActiveSync connection. Users can synchronize their device through ActiveSync to get their address book, memopad, tasks, files, and so forth, but they must first disable the BlackBerry service on their phone or the synchronization will stop responding. Newer versions of the software automatically disable the BlackBerry configuration upon detection of an ActiveSync connection.

A user can use Microsoft ActiveSync to synchronize their personal information; however, the user should set up a Standard Partnership with their Desktop only, not their Exchange Server. A conflict may occur if a user is getting push email through BlackBerry and wireless data through ActiveSync simultaneously. Otherwise there is no issue with multiple pieces of desktop software installed on the same machine.