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Replying to sent email message results in unlisted message errorContents [show] Products
Environment
OverviewWhen you reply to a sent email message, a red X appears next to the email message and the following error message appears: unlisted message error The BlackBerry Messagingl Agent (MAGT) log shows the following: [30112] (09/04 15:46:28.109):{0x2484} {Joe Smith} Receiving message from device, RefId=2059658759, Tag=187, TransactionId=-2055664453[40291] (09/04 15:46:28.109):{0x2484} {Joe Smith} Refers to original message, RefId=-283744007 [20000] (09/04 15:46:28.218):{0x2484} {Joe Smith} message.CreateReply() FAILED. [40000] (09/04 15:46:28.218):{0x2484} {Joe Smith} Send() Failed to create draft message for refId=2059658759. [20000] (09/04 15:46:28.218):{0x2484} {Joe Smith} Send() failed: ERR_FAIL, Tag=187 [40277] (09/04 15:46:28.218):{0x2484} {Joe Smith} Sending message error to device for message 2059658759 The Novell GroupWise Post Office Agent (POA) log shows the following: 15:46:28 9CA The database facility reported error [8204] on ngwguard.db15:46:28 9CA The database facility reported error [8204] on ngwguard.db 15:46:28 9CA Error: Bad field number in record being added [C00B] User:JoeS App( RIM BES ) CauseThis issue may be caused by the ngwguard.db file not having an owner. ResolutionContact Novell to resolve errors displayed in the Novell GroupWise Post Office Agent log. For more information on error message 8204 Disk Full, see the Novell GroupWise website. |